Purchased new modem from Xfinity (Comcast) on Friday ... scheduled installation for today (Sunday) between 10:00 am-noon. NO SHOW! Phoned customer service and was told they were unable to locate the technician but a supervisor would call me back at 1:00 p.m. - It is now 3:25 p.m......Still waiting... UPDATE: 3:35 p.m....techie called to say our service call just popped up on his screen and he would be right over. We cancelled our service call and will be returning the modem to Xfinity (Comcast) next week.
Last edited by VILLAGERBB; 07-01-2018 at 02:37 PM.
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