It took 30 days for the correct vent to be finally put in after many phone calls. I guess the problem was that the sunkool guy and the roofer had to be here at the same time. On my last call to warranty they gave me the Sunkool number and asked me to call since they were having no luck with Sunkool. Instead of calling sunkool I expressed my frustration in an email to my Villages realtor who forwarded the email to the builder who called me and finally got it done. For the most part I’ve been very satisfied with the warranty dept’s responsiveness. This instance not so much.
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