Culver's is one of our favorite spots to catch a bite every now and then. We've gone enough to the one here to see an ebb and flow of service. One evening it seemed to take a long time for our order as well but then we found out it was Homecoming and many of the employees were at that. Given that---we could give them some slack. It's not a black-tie place for fine-dining, after all. The last time we stopped there (last weekend) we could tell that the snow-birds are back as it was markedly busier than a handful of weeks ago. The OP said they were with another couple. Did you all order at the same time...that can make a difference with delivery as well as what everyone ordered. To diss an establishment after one unfortunate experience seems a bit reactionary, especially since it was stated to be "our favorite place".
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