Quote:
Originally Posted by Mleeja
This is one of my favorite places, but below is the comment I left on their online survey site today.
“It took OVER 20 minutes to receive our order! Our order was placed at 1:04:04. The couple with us placed thier order at 1:03:37. They received their food 10 minutes before us. I complained to the manager and she really didn’t seem to care. She said they worked the orders in the order received. If there is 30 seconds between orders and then 10 minutes between the orders being received, folks would be backed up out the doors! Very poor service, and an uncaring attitude by manager. Makes me question my decision to return. Steak & Shake is just down the street.”
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Only in the villages. Tipical Florida/villages restaurant, good when the first open, but couple months service and quality starts rolling down hill like snowball from hail. Was my same experience last week when I when and the was only about 1/2 full at 4:45PM. Had I kids bringing the orders out and after out 30 min wait it was cold. Scratch that one off my list. I thing the drive thru has priorities?