Quote:
Originally Posted by Michael Charles
graciegirl, I'm so pleased that warranty has come through for you and your friends in spades. In this and your previous direct response to my post I'm guessing that you are saying that I'm being unrealistic. You really shouldn't state that unless you've actually seen my issue. If there was no issue then why would the manufacturer be willing to replace it all? My main point is that it shouldn't have been signed off of in the first place. They were hoping that we wouldn't have said anything about it. Warranty had no part in the independent adjuster sending his report to that manufacturer.
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We don't know each other. We all just have opinions. What was your issue? Who is the manufacturer that fixed your issue? Is the manufacturer paying for the labor? The builders put up defective tiles in your bathrooms? What was wrong with them? Can we see the picture?