Quote:
Originally Posted by Nucky
Well I wish it was that way as I am accustomed to exactly what you typed. In this case the label that you print out has the return address and I get to pay the postage and they claim that the contents have been switched as I found out after I got Jacked Up. Trust me it's a total set up.
This is what Amazon classifies as a third party seller. B.S. I do business and pay my bill to Amazon and they will return the chump change #39.95 if its the last thing I do!
I have come to find out that this is a common practice with this company. They have hammered plenty of others before me. The picture and description of the item is perfect for N95 masks. Not a piece of paper with two elastic bands on them.
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Their return policies are pretty clear. If it isn't sold by AND shipped by Amazon, then it's considered a 3rd party sale and returns are at the discretion of the seller, not Amazon. If the seller doesn't accept returns, then there's no returns.
Amazon, in this case, is the middle-man. They take your money on behalf of the seller. They collect a fee from the sale because it was sold through their company, but they aren't the ones selling the product.
Just like buying a third-party product from walmart.com. If they aren't the actual seller, they're not responsible for refunding you if it's not a good sale. The seller is responsible for it - and only if they offer refunds and returns in their policy.