[Medtrans]

Originally Posted by 2BNTV

First of all, let me say a couple of weeks ago, the DS was not delivered. So I called and the CSR informed me I would have my paper shortly. Two hours later, I called again and the CSR was huffy and said I was number 247 slated for delivery, What happened to right away?

Today's paper was delivered as a wet rag, totally soaked and unreadable. So I called again! I was put into the queue. "All of our operators are busy with other callers and will be answered in the order it was received".

After 15 minutes, I got thru and asked for circulation. Click, I was disconnected. I guess I went to the back of the line. LOL

I called again and after another 15 minutes, I asked for circulation. Click, I was disconnected again. This time, not as funny.

I realized there was a problem when I didn't get through right away. I realized they were being inundated with calls but being disconnected twice!!! Geeeeeeezzzzzeeeeee!

I had finished breakfast and decided I would go for my walk. A half hour into my walk, I called again and was put on hold for several minutes. When I got to circulation, I was informed there would be no more deliveries today. CSR then gave me credit for today's paper.

I'm not one to give in easily so I walked to the mailbox to buy a paper and it was empty.

I realize it rained very hard this morning but it seems their present method of covering the paper leaves a lot to be desire. I had received several copies that were wet with very little rain. I would gladly paid a little more to seal the paper properly.

Nothing and no one in life is perfect but it seems to leaves a little bit to be desired. IMHO

BTW - My rant doesn't make me feel any better but I was wondering how people had this problem this morning?

Nope, you’re not the only one. Ours was soaked and not readable. We didn’t call although we should have.