Daily Sun Delivery
 

First of all, let me say a couple of weeks ago, the DS was not delivered. So I called and the CSR informed me I would have my paper shortly. Two hours later, I called again and the CSR was huffy and said I was number 247 slated for delivery, What happened to right away?

Today's paper was delivered as a wet rag, totally soaked and unreadable. So I called again! I was put into the queue. "All of our operators are busy with other callers and will be answered in the order it was received".

After 15 minutes, I got thru and asked for circulation. Click, I was disconnected. I guess I went to the back of the line. LOL

I called again and after another 15 minutes, I asked for circulation. Click, I was disconnected again. This time, not as funny.

I realized there was a problem when I didn't get through right away. I realized they were being inundated with calls but being disconnected twice!!! Geeeeeeezzzzzeeeeee!

I had finished breakfast and decided I would go for my walk. A half hour into my walk, I called again and was put on hold for several minutes. When I got to circulation, I was informed there would be no more deliveries today. CSR then gave me credit for today's paper.

I'm not one to give in easily so I walked to the mailbox to buy a paper and it was empty.

I realize it rained very hard this morning but it seems their present method of covering the paper leaves a lot to be desire. I had received several copies that were wet with very little rain. I would gladly paid a little more to seal the paper properly.

Nothing and no one in life is perfect but it seems to leaves a little bit to be desired. IMHO

BTW - My rant doesn't make me feel any better but I was wondering how people had this problem this morning?

Normally our paper comes very early in the morning. I’m guessing around 4am. This morning I saw the guy throw the paper on our driveway at 7am. Since it was a break in the rain, I got it before the two layers of plastic bags got wet.

I feel your pain but the times, they are a’changin’.

I’m ready to unsubscribe. Far, far too much advertising and far too little content.

Since I’m not in the market for a home, I get through it most of the time in 10 minutes or less.

I called them at 7:15 this morning and they told me they are not going to re-deliver it and would credit my account. Usually they re-deliver if you call early as I did, don't know what's going on.

Nope, you’re not the only one. Ours was soaked and not readable. We didn’t call although we should have.

...considering the lack of 'news' and content in ALL sections of the Sun the last couple months - you have missed nothing. Not complainin', just a fact. They must have furloughed a LOT of the staff.

Prior to today, I have had SUPERB delivery service.

Today was different. The paper was on my lawn - not even close to my driveway. It had one wrapper and the paper was very wet. Normally, if there is even the slightest chance of rain, the paper is double-wrapped.

I chalked it up to there being a substitute delivery person, but maybe some else was going on.

hmmm, they are usually very prompt and quick to redeliver if a mistake is made. Perhaps they are short staffed due to Covid 19. Sounds like the same reason the golf courses need to run on shortened hours, short staffed.

I think a bag that is sealed would be preferable. IMHO

I woke this morning at 5 AM and it was coming down in buckets. Thunder and lightning galore!!! Lets just I had other things on my mind than to run out and salvage a 17 cent newspaper. LOL

I always look forward to reading "news" that is 24 hours old. :) That being said we get it for the local ads and haven't missed a copy yet. Some have been wet over the 3+ years but when you get 3/4" of rain in an hour or two (which is what we measured at our address today between 5-7AM)) that could happen. You don't REALLY expect them to specially wrap it in waterproof bags or send a special delivery copy out do you? Ours gets delivered around 3:30 AM so it wasn't raining then and it is double bagged when it is delivered while it is raining.

Our delivery is normally very good, today no paper. As I walked our neighborhood in DeSoto I saw several newspapers laying in the street. Not normal at all, so maybe something happened today. Called and got a credit.

But you got a credit...………………….

Covid and news paper hysteria...Can't make this up folks

Maybe, just maybe they are short staffed and those working are stressed out a bit.

Daily Sun
 

Mine was soaked as well. Went down to our mail center and got another.
(5am) had several.