What would you do
A few weeks ago TV hired a company to clean out or test the sanitary sewer drains on the street. A worker walked through our yard and I asked him if water was going to blow out of our toilet (this happened to me in the past) he said definitely not, I thanked him and explained my past experience. Well, you can guess what happened, I went in the house an hour or so later and toilet trap water was all over the floors and walls of the bathrooms. I let him know in no uncertain terms that I was not pleased as I now have two bathrooms to clean and disinfect and a bunch of bacteria laden wet rugs to get cleaned. I called TV and they called the company who stopped over and offered to mop up the floors with their truck mop as it would only be water out of the toilet trap which I did not accept, I told them that if it came out of the toilet it has bacteria no matter what part it came out of and that I would do it myself but I could not clean the rugs as they would be too heavy for our washer. He told me to get them cleaned, send him a receipt, and he would re-imburse me. I did exactly that and here is what happened next. I received an e-mail stating that he would stop over for documentation, I already sent him the paid itemized receipt so I asked what else he needed. A week later I get a call from a lady at the company stating that she was going to stop over with a release of liability for any and all future claims of damage that I had to sign and she would notarize in exchange for a $85.00 gift card, she also stated that if I didn't accept the card I would have to give her my social and sign off on more papers to get my money back (it was $51.00 to clean 6 heavy rugs) I advised that I did not want the gift card and that I was not signing a release nor would I give her my social, etc. She said she would send a personal check that day, it's been two weeks and nothing.
My questions is since they wanted me to sign a release should I get in touch with TV and tell them I want my back flow device tested and also have the line scoped to look for damage? I don't know how far to go on this and even who to contact but there must be a good possibility of damage if they wanted that release signed and notarized. Look forward to some advice. Thank you.
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