Quote:
Originally Posted by Robyn1963
I had Xfinity for 1 year. There new account offer was too hard to pass up Normally $50 per month only $20 for the first year.
My issue was their upload speeds were extremely slow. I upload a lot of YouTube videos and it took hours to upload. The speed was only 2Mpbs.
For $50 a month Spectrum offered 100 on the download and 10 on the upload.
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I wish these providers could be made to be consistent with their services across the area. We have Xifinity but their first yr was $40/mo. and then they raised it to $73/mo. It took me months to get in touch with anyone and then I was sold a "Flex voice" option only to find out that I can't get local channels. After more frustrating attempts to get someone in customer service, found out they weren't giving me the $10/mo. credit for auto payments. Got that resolved but not using their flex voice option. Service has been great as far as outage, 100 MBS download but upload never gets above 6 MBS and it takes a long time to upload video or multiple pics. I would still recommend them in spite of the lack of customer service.