Thanks Frank. I wasn’t disappointed in your sons work as they did a great inspection and actually had dents in my fence replaced when I was turned down previously on this repair when I called warranty.
Your explanation of the shower problem makes sense. There are actually 10-12 of these small holes/crevices in the grout that collect dirt and therefore stand out with dark spots. When I called Great Lakes they said it was an easy fix (if I paid them) for their guys but they were booked up and wouldn’t even take my name - nothing like standing behind your work. Our villa is only a year and a half old and we are part-time residents so, to me and I guess I’m in the minority, it doesn’t seem fair that I have to start repairing my shower floor. I’m going to find someone to do the repairs and will have it sealed at the same time. Thanks for responding.
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