[Dr Winston O Boogie jr]

If a restaurant has bad food or bad service or both, perhaps they deserve to go out of business.

If I had a bad experience with a business, I'd tell my friends warning them not to do business there. Social media has made it possible to tell hundreds or maybe thousands of people. In the long run, it should make not only restaurants, but all businesses more concerned about getting a bad name and working harder to be better.

On the other hand, we should also be telling people of good experiences and good deals when we have them. Unfortunately, human nature has us complain about bad experiences than we praise good ones. I think that when things go well, we feel that's just the way it should be and don't mention it to others.

So maybe we should report the good as much as the bad, but we don't.