Quote:
Originally Posted by johnadamsUSMC
Elderly gentlemen in front of me at Publix wanted to use (2) 50 cents off coupons to buy one product. The cashier politely said "it doesn't work that way". The gentleman got VERY ANGRY and asked to see the manager RIGHT NOW. The young manager came and politely said the same as the cashier. To which the gentlemen said (loudly), that's BS and that he was a MAJOR stockholder in Publix and he insisted on everyone's name so he could take this up the corporate ladder.
I just couldn't figure out how a MAJOR stockholder was so concerned over 50 cents.
Hmmm, why can't I get a hold of (20) 50 cent coupons and get a $10 item free?
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I have a friend who advised me either before or shortly after we bought in The Villages
they do not get better as they get older, they get worse.
Up the corporate ladder? In the real world they likely have a clerk who gets all these complaints, likely hundreds per day. Repeated issues in a store, with an employee will be reviewed. I'm sure they also keep track of complaints by the person making them.