Quote:
Originally Posted by curly top
Have been trying for a month now to get someone at Centurylink to help us with our outgoing long distance service. About a month ago we noticed when trying to make an outgoing call outside our local area code we are being told that we must first dial an access code. We never were given one nor want one.
When I try calling them the technicians claim they only handle internet and try to transfer me to phone service area however I never get anyone.
Has anyone encountered the same problem? Have you found a number where you actually talk to a knowledgeable person?
Thank you
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Have you tried adding 1 in front of the area code like you would with an 800 number? That's the only thing I've ever been asked to add when dialing long distance from my landline.