Quote:
Originally Posted by Stu from NYC
The store recently told us to come in a month before end of contract and we would get a discount.
They seem to reward existing customers by making them pay more for services if they do not complain
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I wouldn't refer to it as complaining or rewarding existing customers. Every customer gets a discount if they agree to a 1 or 2 year contract instead of paying month to month. So, customers who elect to pay month to month are going to pay more for the service. When the contract expires, the contract discounts are automatically removed unless you agree to a new contract. That's just the way it works.