I have the Nova system and love it. I called them about a year ago and had them change the filters.
What I'm a bit disappointed about is that I was originally told that I would get an email from them notifying me that it was time to change the filters. I never received any notice. My filters hadn't been changed in about 4 years.
I'm also disappointed that they didn't put a sticker on the tubes with the date they were changed. I suppose I should have done that myself but I didn't think of it at the time.
Their service was great when he arrived and I like the system. I just think that communication could be a bit better and that they should do what they said they would.
__________________
The Beatlemaniacs of The Villages meet every Friday 10:00am at the O'Dell Recreation Center.
"I never considered a difference of opinion in politics, in religion, in philosophy, as cause for withdrawing from a friend." - Thomas Jefferson to William Hamilton, April 22, 1800.
|