Talk of The Villages Florida - View Single Post - Changing NOVA water filters
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Old 04-27-2021, 11:09 AM
Dr Winston O Boogie jr's Avatar
Dr Winston O Boogie jr Dr Winston O Boogie jr is offline
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I have the Nova system and love it. I called them about a year ago and had them change the filters.

What I'm a bit disappointed about is that I was originally told that I would get an email from them notifying me that it was time to change the filters. I never received any notice. My filters hadn't been changed in about 4 years.

I'm also disappointed that they didn't put a sticker on the tubes with the date they were changed. I suppose I should have done that myself but I didn't think of it at the time.

Their service was great when he arrived and I like the system. I just think that communication could be a bit better and that they should do what they said they would.
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