
05-03-2021, 09:20 PM
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Sage
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Join Date: Feb 2020
Posts: 15,242
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Quote:
Originally Posted by jh214
I stopped using Trugreen a couple months ago for the following...
1) Their customer service is awful. (was good a couple years ago)
2) Lawn care went downhill.
Today, I got a call from a woman named Ashley. She told me that they had some kind of special going on. I told her I switched lawn care providers and she promptly hung up. I called her back at 727-401-6041 and when she answered, I told her I did not appreciate her hanging up on me. She them promptly hung up on me again. I then called a Trugreen # and after waiting 3 minutes, the message I heard was that there would be a 3 hour wait.
If you are looking for a lawn care company, I would avoid Trugreen. My lawn guy recommended Green Smiths Pest Control, so I switched to them and hope for better results & service.
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I can understand changing lawn care companies but why did you feel a need to get her to apologize for hanging up?
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