Yea, I got it. This was the original thread. Disregard the "if you don't like it move" responses or "go ask the postmaster" responses! That's generally the SOP response for any gripe here! Only certain people are allowed to complain around here on an anonymous internet forum where about the only fun is to complain about something (usually dog poop or golf carts driving over 20MPH).
Mail station person signed for a package for me. Is that "legal" ?
As for "exceptional customer service" you are referring to, you have to remember, this is the USPS the butt of jokes since the days of the pony express.
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Originally Posted by FLgirlNow
What happened -- did you eventually get your delivery? I'm copy/pasting all of these to give to the Post Master at the PO so she can see that we have a problem. If no resolution, I will definitely be escalating up the chain. There's no reason or excuse that so many of us are having these frustrating, time-consuming and sometimes costly experiences with the post office(s) here in TV. I've been accused of being a "newbie" stirring the pot and causing trouble -- (that one made me LOL -- wondered what the timeframe was to not be a newbie - SMH). I'm a retired executive from the corporate world and now own a very small "craft-type" business. Customer service is key to success in ANY business inclusive of our government or quasi-government entities. It's unfortunate that those in charge don't seem to understand the concept and whine about the financial struggles of the post office as UPS and FedEx continue to gain ground. Maybe this new Post Master General will have a clue on how to run a business. As with all businesses, success starts with exceptional customer service in MHO.
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