Hp has a problem with 3830 going to black. Uninstall all files then reinstall from web using latest software, do not use HP Smart and all should be well. This will happen when MS does a system upgrade almost all the time. You can also call HP and they should at no charge assist you with this problem.
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Originally Posted by SickofSnow
Sorry... My computer is an HP Officejet 3830 with a wireless connection
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