Custom Windows enclosed my lanai a few months ago. In my opinion they are not as great as some of the reviews indicate - just ok or good. The window installer did a very good job but their two subcontractors for stucco repair and painters were just plain terrible. I had to personally get involved to get them back out and try to supervise them. The stucco guy did not blend anything in with existing stucco and made a mess around the window frames and the painters could not paint a straight line around the frames - all crooked and wavy. After calling the stucco guy back out he still was incompetent and I had to fix his mess myself. I had the painters back out to repaint and I personally taped around all the windows since they were incompetent to cut in the lines freehand. Custom Windows has poor project management, quality control and customer communication. I sent the owner a nice business feedback letter indicating that their subs are going to cost them business loss but I never heard back from him - not even an apology.
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