I'm surprised that you had to pay Babettes for the furniture, if it came with house. Couldn't you send it back?
My recliners have a transformer plugged into the wall and there is a green light on it. If that light is not on, make sure the wall outlet is working or plug it into another outlet. Some recliners use a rechargeable battery so that it doesn't need to be near a wall outlet. If so, you may need to charge the battery.
Babettes is one of the best furniture stores in the area, and they get high reviews for service. If you rule them out, I think it will be downhill from here. Good luck.
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