Our house furnishing$ cost about $18K about 3 years ago, a combination of City furniture, Babbettes, and Wayfair. Everyone was helpful, but then again, the huge migration hadn't started yet amid a pandemic and supply chain issues.
Most likely you are one of many phone calls about furniture issues which the phone person has to put up with each day when there is nothing that the store can do for you at the moment. The mobile customer service staff is limited due to the nature of hourly workers in rural central FL with higher wages 45 min S in Orlando
And if furniture doesn't arrive regularly, but irregularly, salaries and floor plan payments must get paid regularly, so there is a large pressure on getting money paid to pay suppliers and workers, while waiting for the next shipment.
just remember, TV people are retired, the working world people outside the bubble, not so much, in fact, they are still on the hamster wheel
have patience and enjoy what is positive.
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