[Laker14]

Samsung fixed the TV under the regular warranty. I did not have an extended warranty.

It took two visits, from a place out of Ocala called "Asurion" ( I think I spelled that correctly).
The first visit they did nothing but confirm what I'd already told them in 3 different conversations on the phone. That is, "it doesn't work"...Then the first guy told me he had to order parts and set up a return appointment for the repair.

Of course, they offer two choices: 9AM-1PM, or 1PM -5PM...The first visit I must have been the first on the list because he was here at 9, and out by 9:20...
Second visit he was here (different guy) at 5:15 and not done until 6:30. Of course, as his afternoon progressed, he couldn't call me at 1:00 and tell me was last on the list and give me a couple of hours to get something done.

But, all complaining aside, they did fix the TV at zero cost to me. And I needed a recovery day from pickleball and swimming anyway, so it's all good.

They never asked me any questions about what was going on when it stopped working, or had I removed the back of the TV. Nothing....just fixed it.