[Rickanvic]

I bought a sectional that had great reviews. When it came in, the right side was broken. I tried to call customer service I tried to email I was not getting any responses for about 4 weeks. I went on and put the worst review in. Customer service called me right away and arranged for a new sectional to be sent. After a few weeks I got the new sectional in and though it wasn't broken one of the two areas did not come together. There was a pretty large gap in the back, the seat was fine. They offered me $200 if I kept the sectional. Not wanting to go through what I have been through not having livingroom furniture for almost 3 months, I accepted the offer. I put a throw blanket over the area but was still very frustrated that I spent a ton of money and did not have a perfect piece of furniture. I had a copy of my original review. It never showed up on their site so I wrote a new one with everything that I had gone through. It never showed up on their site. I tried reposting at three different times. After looking at all of the reviews I never saw anything less than a four-star. I am assuming they don't post anything less than 4 stars. I sold it for $200 in a garage sale a year later.