While it's possible not to get same day service in an emergency if you have a priority plan, usually you do get same or next day service especially if your system is down in the hot season. We use Sunsine and they are very good. As some mentioned the service can only accomplish basic system checks and cleaning. There is no "magic" to anticipate a failure 100% of the time. Yearly or every 6 months is always a debate but if your unit is maintained meaning yearly check-ups and cleaning the condensate line monthly and changing the filters then yearly check-ups are fine.
|