[lawgolfer]

If you want to try another company to service your unit, I give the highest recommendation to Sunshine.

Our house came with a Carrier unit which requires it to be serviced annually by a technician approved by Carrier to maintain the warranty. Under these circumstances, my expectation of the quality of the service was not high. Quite to the contrary, the tech from Sunshine arrived on time and did the work in a thorough manner, explaining what he was doing and what I needed to do between the annual service such as flushing the drain line.

The best part came three months later when the blower motor failed. Sunshine had a tech at our house early the next morning. As Carrier required the motor be replaced with one it supplies, the tech installed a different brand as a temporary fix. When the new motor arrived from Carrier the next week, he returned and swapped out the temporary motor. The work was neatly done and he left the area cleaner than when he arrived.

Perhaps, we were given priority due to the fact that we have a service contract. Whatever the reason, Sunshine exceeded all our expectations for showing up on time; doing quality work; providing emergency services; and cleaning up the work area.