[villagetinker]

Originally Posted by sswitenki

No special orders. I was just totally taken by surprise that 50% down was required. I have read so many threads saying never pay money down. I don’t want to use a credit card with any possibility that work will not be completed by the time we get the statement. We always pay CC in full every month. No interest payments ever. Once the bill is paid can’t imagine being able to contest that charge and get money back. I know Roberto’s is reputable but it just makes me nervous

I also, pay CC in full each month, and I have never had a problem getting a refund. I call, explain the situation, the CC typically issues an immediate hold on the payment to the company, and if the CC agrees, issues a credit on the following months bill. You can call your CC and ask what their exact procedure is. The only way you have any leverage is to use a CC, so I would definitely go that way in this case.
Good luck with your project.