That's a shame for a BMW dealership to treat people like that.
It always surprises me when I read J.D, Powers or Comsumer Reports and other reads on those high-end luxury cars, Mercedes-Benz, Porsche, Volvo, Audi, etc. how poorly they are rated for quality and frequent repairs.
Imagine buying on new for $65,000 to $100,000 and taking it to dealerships and waiting 4 1/2 for service.
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