Quote:
Originally Posted by Golfer222
Internet up north going out intermittently- when this happen, all devices disconnect and require a power reboot of the modem to reconnect
Had neighbor shut the power main off for a few seconds and this worked well. Happened again and now the neighbor is out of town
Called both the ISP and modem manufacturer to see if they could do a remote reboot but both said they could not
Ant ideas for on how to do this remotely
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The long and short of it is no. the router itself has a separate IP address than the modem. IF you can actually get the modem IP which isn't an easy task as it changes at least once a day, then you might be able to get to it.
Your provider is full of it they have the ability to control that modem.
With all that said, this sounds a bit wrong in all. it shouldn't need a power reboot, if it loses internet it will be fine once internet is back. I'd highly suggest getting a new modem as it may have an internal issue preventing it from acting normal.