Talk of The Villages Florida - View Single Post - Tech issue
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Old 09-26-2023, 02:39 PM
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Quote:
Originally Posted by Pugchief View Post
If you have Spectrum, you can log into your account from UpNorth and reboot your TV modem remotely yourself.
Quote:
Originally Posted by Maker View Post
Missed the part about how it lost connection ?
No, I didn't. Assuming there is no service outage, to fix a lost connection you do a reboot. The modem can be rebooted in 3 ways:
1. Hard reboot (unplug and replug or hit power switch, but must be physically present to do this way)
2. Call ISP and have them reboot the modem remotely from their side.
3. If you have Spectrum, log into your account on any computer anywhere in the world and click on "reboot my modem", which presumably is identical in nature to a phone call, without having to wait on hold for a rep.

The problem is if you have a separate router and are not onsite to do a hard reboot. That's where the mechanical timer helps.