Try calling the number on your bill and ask them what they are going to do while at your home. Don't settle for "Check the hardware". Their email sounds like there is something specific they are trying to do to avoid an outage. Don't settle for anything but a specific answer. Hope it helps.
Quote:
Originally Posted by bobeaston
Have any of you experienced this? What should I expect?
I received email from Spectrum notifying me ...
"We've identified an issue that's likely to affect your service. While you may not be experiencing it now, a future service disruption can be avoided if you schedule an appointment today."
The only Spectrum service I use is Internet and it is working just fine. If you have had these visits:
- Why did the visit?
- What did they do?
|