First Amazon is not perfect, I recently ordered two of the same type of item, one was delivered on one day and the other 3 days later. One time I had a driver deliver the wrong package and when I approached them before they drove away, they realized that my package was delivered to the wrong home, and I had theirs. As a previous poster claims that Amazon will do little to reprimand a driver if he did do something wrong, the poster is correct. I use Amazon all the time and I found when there is something wrong with an item, they find it more convenient and less expensive to give me a refund and tell me to keep the product. I'm sure Amazon has concluded as long as it falls within a certain price range it's the cost of doing business.
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