Quote:
Originally Posted by EdFNJ
. They won't have a clue and simple don't care. They wouldn't ever look at your videos. The "CS" reps just take your word for it and give you a refund (up to a point). Now if that was a $300 item the outcome will be very different.
However, if the same thing happens again, even though it is NOT your fault it is likely they will refund you and close your account no matter what proof you have. There are hundreds of examples of this happening on various forums (especially Reddit). Reddit - Amazon Prime
Even if only HALF of what is posted there is the truth you'll be concerned on what is happening with Amazon recently. Their "bots" are going nuts.
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A friend here in The Villages bought a $1,000 mirrored card table from India on Wayfair. One corner was damaged in shipping or delivery. When she to complained to Wayfair, they had another one delivered. Same problem. She complained again. A third one was delivered. Same problem. So Wayfair gave her THREE $1,000 tables for free, and she did what Way,ark recommended and donated them to a company that would fix them and sell them cheap to people in need. You know, people in need of a $1,000 mirrored card table. Each table, boxed, weighed about 150 lbs.