We had a problem with a LG 4 door about a month or so ago. It was no longer cooling. One of the local repairmen told us to call LG as soon as found out it was an LG. I call LG 800-243-0000 and asked for customer service. They helped us right away, we had to take a couple pictures of the serial number and model. This was on a Friday and we received a call from a LG repairman and on Monday we had a new compressor. It was a line out of the compressor that was leaking. There was no cost to us. I can't tell you how nice it was to work with LG.
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