Talk of The Villages Florida - View Single Post - OptumRx
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Old 02-29-2024, 12:14 PM
MplsPete MplsPete is offline
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Default Is this about the cyber attack?

We live far far away from the villages. My wife works as assistant in a pharmacy, in a grocery store. For over a week, adjudication, and refill requests to clinics, and Rx from clinics were down. Adjudication resumed, but the other two have not, so they mostly are using fax. Adjudication is the electronic process where the pharmacy computers "talk" to insurance company computers, which tell the pharmacy if the insurance will pay for the Rx, and what the copay should be. Some pharmacies in the area are less impacted, but I doubt if any were completely unaffected. Sam"s Club and Costco both told me they were impacted. A link to find updates on the situation: (Change Healthcare is owned by Optum.)

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