Google Nest Thermostat Help
I am watching a house with a Nest thermostat. The owner, out of state is seeing “thermostat offline” a lot on his app. When I go to check it, the unit isn’t running. As soon as it senses my presence, the unit turns on. The set point is 79 and the interior temp is 85. It will run fine for awhile and then go offline. Thats what he is seeing on his app. I'm thinking there is a setting that is allowing this to happen? Maybe the eco feature. Munns did the installation and were here today and were no help as the technician didn’t know what was doing. He said that when the house is empty, it goes into eco mode and quits running until it is woken up? I couldn’t find a way to disable eco mode. The owner can’t do it on his app either. It seems to come and go regularly. Any help woke appreciated. Thanks
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