Quote:
Originally Posted by shaw8700@outlook.com
There was a guy who went out of town for a week for work. But before he left, he had his house electronically controlled, by Alexa. One day he had an Amazon delivery. The delivery man heard a racial slur coming from within the inside of his house. He called Amazon, who was his employer, and complained.
Amazon had this guy’s house locked as well as everything else shut down. When he got back, he couldn’t even get in his house! And it took him a week to get it straightened out!
In the end they discovered that it was Alexa talking and said something that sounded like a slur.
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ROLOF, I think you misstated what happened as he was locked out of his account not his home? Great article and I would have called one of the advertising lawyers to see if I had a case against Amazon for them doing that.