Talk of The Villages Florida - View Single Post - Issues with the warranty department and/or Southern Touch Painting?
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Old 10-03-2024, 08:20 AM
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Quote:
Originally Posted by asianthree View Post
Susan is correct if not complete within the year, warranty department will give you the contractors phone number and most likely once the one year is up, they will not return to your house for free. It’s been that way since our first home in 2010.

Our inspectors have strongly recommended that you’re one year warranty. Be done at 10 months to make sure that every item is taken care of before that 357th day. We have always made our 10 month appointment the week of closing on our house.
Good luck getting it done in two months. In our 2012 designer, we had water coming in through a roof vent that was pointed the wrong way. We called warranty well within the year. They gave us the name of a plumber. He came out and blamed the roofer. Warranty gave us the name of the roofer. He came out and blamed the plumber.
By that time, the year was up. Calls to warranty resulted in warranty telling us Don't worry, we will get this fixed. Warranty took over calling the contractors, and it was fixed. Six months after the one-year mark.
I don't know if they would still do that today. TV has gotten very big and the contractors are very busy.
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