About a year ago we experienced a decrease in the upload bandwidth with QuantumFiber as measured by Speedtest. A neighbor brought it my attention. QuantumFiber was notified and they resolved the problem within a few days.
Quote:
Originally Posted by jrref
Folks, I understand the variance when doing a speed test, I'm an electrical engineer and worked in IT my whole career.
To clarify, download speeds are good, the problem is upload speeds are about 50Mbs and the connection is intermittent. If you are paying for 500Mbs or 1Gbs speeds, 50Mbs is totally unacceptable when wired directly to the router.
The purpose of this post is to make subscribers of Quantum Fiber aware. If they are not getting the speeds they are paying for they need to consider calling them to either reduce their monthly bill or fix the problem. As noted, I've had Quantum Fiber for over three years and service and speeds have been excellent without any issue. This problem is something new. Quantum Fiber is owned by Lumen and service should be excellent.
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