I got through to Hertz ... but the news is bad. They close at 5 and too bad if you can't get there by then.
Anyone flying into MCO and traveling by Groome to the Villages knows the plane can arrive late, the bus can hit traffic, the schedule goes awry. I'm sure we have rented cars through other companies who left the keys in a safe place for us (after we had prepaid for the rental). Disappointed with lack of creativity too accommodate customers.
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