Quote:
Originally Posted by Bill14564
Would be nice to see the criteria for "best" and "worst." Would also be useful to see data on complaints per hundred subscribers. Quantum has been showing up quite a bit recently and "price for life but don't miss the fine print" was discussed not too long ago.
What "need" moves one beyond very basic internet?
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I agree, having the data would be great but we are never going to get that unless it's published somewhere.
My response was based on reading Villager's posts and responses here on Talk of the Villages for the past couple of years.
Personally, when I had Spectrum, the service was very reliable but when I cancelled, they wouldn't stop billing me. I had to go through the process of producing my receipts and dealing with them to rectifiy the situation.
Friends have had Xfinity and complained about service and billing.
Not as many complaints about Quantum and Centric relative to the two cable companies here in the Villages. Yes, they did have that "price for life" issue but regardless they have the cheapest pricing and I haven't seen many complaints about billing and service. As you can read in some of the other threads, many of the Quantum complaints are from less than optimal installations and the new WiFi 7 technology they are deploying.
All interesting information.