Quote:
Originally Posted by Rocksnap
I just had a similar issue with Xfinity. Canceled them when we moved here. They wanted to charge me for early termination. I brought up the fact they cannot provide service at my new location. Was charged an early termination fee. Several phone calls to them, they say they waived the fees. Yet I keep getting these bills. More calls, keep hearing I’m ok, zero balance. They sent me to Collections. Still fighting them. BBB it is. Can’t run fast enough from Xfinity.
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It may not make sense, but for those who have a contract with Xfinity, the contract clearly states that the early termination fee does apply when you move to a location where Xfinity does not offer service. Overall, I have been satisfied with Xfinity, and it is not true (as some claim) that you can save substantial money by switching to streaming. Every time I do the math, the savings are minimal, and I would lose channels and/or other services. I am particularly happy with their cell phone service, which uses the Verizon network and is way cheaper than other services using that network. Also, I would never do business with Xfinity on the phone, always in person.