Quote:
Originally Posted by Bill14564
So far in this thread I see three negative posts for Xfinity and three positive. That excludes the complaint that Xfinity actually honored the language in its contract. For Spectrum I see two negative and no positive.
My impression:
- Sometimes we see what we want to see
- People come her to complain far more often than to compliment
- Knowing the size of the install base critical to drawing conclusions base on counting complaints
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Give this thread a couple more days until we can take a tally.
I do know here in Osceola Hills, most of the people I know dropped Xfinity after having it when the homes were built and switched to Spectrum and they said from their experience, Spectrum was very reliable. I know this because I've seen the installs when they switched to Quantum Fiber. Most switched because Spectrum kept increasing their rates and recently the "deals" have not been that good.
It wasn't until we started talking about Quantum Fiber that most people realized their homes were pre-wired and could take advantage of the service. Most had no idea they were able to get it.
I agree though, all these companies have installation and service issues but the cancellation problems are the most troubling.
Has anyone had cancellation problems with Quantum or Centric?