Ours went out a month ago. Tried a GE replacement part from Amazon -- no change. Had Bob's Appliance out. Ran diagnostics and determined the heating element (yes there IS a heater in the freezer) that loosens the ice so it can be ejected was not getting enough voltage to heat the tray. A circuit board located in a compartment on the top of the left hand door was replaced and the original unit works fine.
|