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Originally Posted by VAtoFLA
Thanks. I don't know Frank Gay and have never used their services. I'll just point out there is a big jump from an outlet on the floor not working to the tech having actual knowledge of that fact "Right Away". In the end it may have turned out to be that, but I think it's a leap for the reviewer to label this business as a Scam based solely on the information they've provided here.
There are probably enough electrical folks around and I have one already with whom I'm comfortable. If I didn't, I would probably avoid Frank Gay based on this, but I'm not certain it's totally fair to them.
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Sorry, but as I mentioned I have seen MANY posts and reviews indicating bad practices by Frank Gay Services. They are not just a local firm - many locations across Central FL. And many of these bad reviews indicate the very same practices. Low-ball to get into the house, then slam with outrageous charges. Some information I've seen re them is that the techs are incented to overbill and receive bonuses or a % of the bill. There had been quite a few posts in the past on TOTV about them. I simply wanted to alert others to be aware.You may have thought that Frank Gay is a local individual - NOPE! a large firm. Do your homework...