Claim has been reported as damaged windshield. So no changing story now.
Windows are covered under your comprehensive clause of policy. Not sure why some think you have a $900 deductible on comprehensive, but if you do you need a new insurance agent.
Technically the damage isn’t wear and tear, its accidental damage to the car. Most will cover the damage, usually the unlicensed phone jockey has no idea about policies. One needs to speak directly with claim advisor who would make determinations on window damage.
__________________
Do not worry about things you can not change 
|