I have never
HAD to use AOL
, so I do not know how it connects. You are obvioulsy posting here, so you have some way to browse.
That said, if I were to try and help, I guess I would start by understanding the network connection a bit better.
Get a command prompt <Start><Run>CMD
At the command prompt type:
ipconfig /all
There will be a whole bunch of stuff..... I have cut most out.... Look for lines like these:
Ethernet adapter Broadcom NIC:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controlle
r
Physical Address. . . . . . . . . : 00-1C-23-1F-04-A5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 04, 2010 7:57:29 AM
Lease Expires . . . . . . . . . . : Friday, March 05, 2010 7:57:29 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.74.166
68.87.68.166
NetBIOS over Tcpip. . . . . . . . : Enabled
Above is an example of a good comcast connection (through my router).
Now type one more command:
nslookup comcast.com
You should get back something like:
C:\Users\asonnenb>nslookup comcast.com
Server: cns.bonitasprngs.fl.naples.comcast.net
Address: 68.87.74.166
Non-authoritative answer:
Name: comcast.com
Addresses: 69.241.45.20
69.241.45.4
If you see an answer about the address of comcast.com, do you are indeed online and we need to look at the browser.