[walterray]

I contacted Jeff at Sunscape based on the positive postings in TOTV for some landscaping work as well as paver cleaning. He responded right away and seemed very knowledgeable and honorable. His crew came as expected and the work was completed on time and to my satisfaction. I was a bit put off by the fact that Jeff did not come to review the work or check with me after it was completed (as he said he would). However, I was ok with it.

I attempted to get in tough with Jeff in order to have some additional landscaping work done. I left him a voicemail. No response. I sent Sunscape an email via their website. No response. I called the office and spoke with a woman who answered the phone and was assured that Jeff would call me back. Again, no response. Sent an additional email. Once again no response. Finally, yesterday I sent a private message to Jeff via TOTV and guess what - no response.

Based on this thread it is probably good that Jeff has not gotten back with me. I cant understand how people can do business like this. It is one thing to not respond when there is a complaint but another to not even respond to someone who wants to give you more business.

I will be contacting other companies to do the work I need and wont waste any more of my time with Jeff and Sunscape.