Quote:
Originally Posted by ilvgolf
Sorry you had problems with the lawn cutting. I did too and told PTL about it and they sent another crew out. I told the new crew about the problems and all has been well so far. All in all, I have been very satisfied with their service - this was the exception.
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We also had been very happy with their service up until this year. But after telling the workers twice about our concerns and having the issues continue we opted to shop around. When we called the office to tell them we were dropping them and why PTL told us they would have the area supervisor come see us in the next day or two because they did not want to lose a valued customer. Well he never showed or called.