I am also an unsatisfied customer. I just got off the phone with them. I am on automatic payment and we sent them a voided check last month to set up the routing number and account number. Someone must have typed in the wrong info and our bill this month was not paid...thus a $25 late charge. This is BS. The person I spoke too was ignorant and not helpful. I am waiting for my wife to come home to get more info before I reach a supervisor. Comcast is a monopoly. At least in NY you have a choice between Optonline and Verizon. Can anyone recommend a dish network that is cheaper, and the service better?
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East Meadow, Ronkonkoma.
Living in The Villages is like dying and going to heaven...without the dying part.
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